Need the full customer document

All customer documents are provided in one PDF for easy reference, including our Terms and Conditions, Scope of Works information, BPR workmanship warranty and Duraquartz manufacturer warranty.

Customer Documents

Download or view important customer information for your pool renovation project.

Terms and Conditions

Our Terms and Conditions explain payment stages, customer responsibilities, exclusions, variations, delays, hidden defects, site access requirements and dispute processes.

Scope of Works

Each Boutique Pool Renovations quotation includes a project-specific Scope of Works. This sets out what is included, what is excluded, selected finishes, payment stages and site-specific requirements.

Warranty Information

Our warranty information includes Boutique Pool Renovations’ workmanship warranty and the Duraquartz Pool-mix manufacturer warranty. Customers must follow care, maintenance and water chemistry requirements.

All documents are provided as a single information pack. Each button above opens the same customer information pack.

Water Chemistry Records - Warranty Requirement

To maintain warranty protection, customers must keep regular water chemistry test records from a proper pool shop or qualified pool technician.

Winter: Records must be kept at least monthly.

Summer: Records must be kept at minimum fortnightly, preferably weekly.

These records must be kept by the customer and produced if required for a warranty claim.

Questions?

If you have any questions about the information above or your pool renovation project, please get in touch — we’re here to help.

Phone
0437 092 802

Email
info@bprpools.com